Backup is Missing / No Backup / Unknown Backup
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Modified on: Sat, 8 Dec, 2018 at 3:48 PM
If you ever took a manual backup of your Smart Receipts data, or configured your app for automatic backups to Google Drive, you can follow this guide to find out how to restore your data:
https://www.smartreceipts.co/guide#article5
If not, your data may be lost, unfortunately, but we can walk you through the process of configure this for the future - to avoid any further issues.
Additionally, if you still have your old phone with you, we can walk you through how to move the data over from there. Even if the screen is broken, we can sometimes pull the data off via USB. Either way - feel free to contact us at support@smartreceipts.co.
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